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Testimonials

AmericanChecked is responsive to my requests and feedback, and they operate at the frontline of innovation and modernization for the industry. Their products and pricing are extremely competitive, and AmericanChecked is an ideal fit for the casino trade.

Warner Gaming LLC

You and your company's quick responses to our questions exceeds our expectation each and every time. Thank you!

Stillman Law Office

I love the speedy responses, your organization is the most reliable service we have come across.

St. Louis Public Schools Human Resources Department

It has been a pleasure to work with the staff.

Challenge Dairy

The staff at AmericanChecked are extremely responsive and professional. They are always ready to go the extra mile for us and our employees.

Flintco, LLC

Customer service is outstanding. I always know that my question or problem will be addressed immediately by the staff. Thank you so much for providing excellent service in a timely manner.

Hired by Matrix

You are truly in the customer service business.

City of Tulsa

User friendly entry, quick return, accurate information, knowledgeable, friendly and professional...always a pleasure to work with.

Golden Nugget Casino

I rate AmericanChecked's level of customer service as 5 out of 5.

US Forest Service

I love that every time I call, a person answers the phone and always has an answer or a swift follow up with an answer. I have referred other organizations to AmericanChecked because you are thorough, reliable and trustworthy.

There With Care

We are so pleased with the product and service from AmericanChecked...we believe we have the best.

Tulsa Boy's Home

I have worked with other providers and not found the level of customer service that we have received from AmericanChecked. I can always depend on their services to be accurate and timely.

Cherokee Nation

I used AmericanChecked at another company I worked for and the customer service and products were so great that when I went to work for another company and needed these services again, they were the only company I called!

The Great Seminole Nation of Oklahoma

I wish we could replicate AmericanChecked’s kind of service with all of our vendors. You are fantastic.

McJunkin Red Man Corporation

I had previously used AmericanChecked Inc. with a prior employer and supported the move of Bama's business to AmericanChecked. I have been very pleased with the customer service and results that I have received over the last decade!

Bama Companies

The need for background checks continues to grow and become an integral part of day to day business with most companies, as it is with Hickory Farms. With that in mind, I want to thank AmericanChecked for its professionalism, attention to detail and prompt delivery of information.

Hickory Farms

Although I realize we are small compared to most of your agencies, I’m one of your biggest cheerleaders! I want to convey to all of your team how much we appreciate your excellent customer service over the years.

Missouri Botanical Garden

With the limited resources we have to make the most of our dollars. The safety of the animals in our care, as well as of staff and volunteers is a top concern for us. AmericanChecked has not only provided a great product, they have been responsive, concerned about our needs and a pleasure to work with.

Tulsa SPCA

We are extremely happy with AmericanChecked. It’s slick working with your company!

NonEmergency Transport

Our company has done business with AmericanChecked Inc. for years and we continue to use them because we know what to expect: excellent screening results, responsive customer service and the best array of products.

theChurch.at

I wholeheartedly recommend AmericanChecked. They are so customer service friendly, gave me and our HR Manager a live online/phone training, provided all forms in soft copy that we could edit/customize, etc. They even were willing to help us with wording to explain the requirement to our volunteers if needed.

Montalvo Arts Center

The Oklahoma Historical Society has employed the services of AmericanChecked since the inception of our Volunteer Services Program in 2005. From the initial contact to our present relationship, the staff of AmericanChecked has been overwhelmingly helpful, courteous and gracious. They have been indispensable in educating our staff on the value and variety of background checks. We use their services for employee as well as volunteer checks. The online program is user-friendly and easy to navigate. The almost immediate turnaround of the reports is essential to the timely processing of our volunteer and employee applications. With enthusiasm, I recommend utilizing the services of AmericanChecked!

Oklahoma Historical Society

I’m doing the happy dance again! Thank you, thank you, thank you for the extra effort and thanks to all of you at AmericanChecked for always making me look like a ROCK STAR! I appreciate you so much!

LIFE Senior Services

I used to dread ordering background checks but now that we have been using AmericanChecked, I actually look forward to ordering. The site is easy to navigate and the customer service is outstanding. Having it partnered with Virtus makes my job as coordinator much easier. I highly recommend this company.

Diocese of Altoona - Johnstown

Your prompt response & attention is greatly appreciated. Customer service is most definitely the biggest attraction to AmericanChecked and you continue to impress!

Career Employment Service, Inc.
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Let's Talk.

Need answers? We're here for you with prompt, helpful service you can depend on.

Contact Us

PHONE: (800) 975-9876
FAX: (918) 512-4635
EMAIL: info@americanchecked.com

Customer Service

EMAIL: helpdesk@americanchecked.com
HOURS: Monday – Friday:
8 a.m. – 5 p.m. CST

Consumer Corner

Request a Copy of Report

File a Dispute

Billing & Payments

Standard mailing (preferred):
Dallas Regional Lockbox
AmericanChecked
DEPT 0208
PO BOX 120208
DALLAS TX  75312-0208

Overnight payments:
Dallas Regional Lockbox
AmericanChecked
890208
1501 North Plano Road, Ste 100
RICHARDSON TX  75081
remittance@americanchecked.com

 

 

Our Commitment

We are truly committed to those we serve. We listen and respond with passion and dedication to excellence. Keeping promises, delivering timely, accurate reports and providing immediate, over-the-top customer support is our promise to each and every customer. At the end of the day, it truly is about people.

Accredited CRA

AmericanChecked is proud to be accredited by the Professional Background Screening Association (PBSA), a mark of excellence earned by only the top background screening companies that adhere to PBSA’s stringent guidelines.

100% FCRA Certified

The Professional Background Screening Association’s Fair Credit Reporting Act (FCRA) Certification Program provides the standard for knowledge and compliance in the background screening industry. Every single person at AmericanChecked is FCRA certified to provide you with the highest level of confidence and professionalism.

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AmericanChecked is a Nationally Accredited Background Screening Company